Frequently asked questions

We plan customised domestic and international holidays and run fixed-departure group tours. We also help with visas and passports, hotels, flights, transfers, sightseeing and travel insurance, so your whole trip is handled in one place.

Send us an enquiry on the website, WhatsApp us on +91 98905 95216, or email info@setyourtour.com. Tell us where you'd like to go, your dates, how many people are travelling and a rough budget. Our team will get back to you with ideas and a quote.

Yes. Every itinerary on our site can be a starting point. We can change the number of days, hotel category, sightseeing, meals and pace to suit you, and we'll send a revised quote.

Yes. We plan family holidays, honeymoons, friends' trips, solo trips, pilgrimages, and corporate or MICE travel.

For domestic trips, 3 to 4 weeks ahead is comfortable. For international trips, 6 to 8 weeks gives time for visas and better fares. Group tours have limited seats, so book as early as you can. We also help with last-minute trips where availability allows.

A group tour runs on fixed dates with a set itinerary, travelling with other guests, usually at a lower price per person. A customised holiday is planned only for you, on your dates, with your choice of hotels and activities.

Inclusions depend on the package and are listed on each tour page and in your quote. They typically cover hotels, the meals mentioned, transfers and sightseeing as per the itinerary. Flights, visas, insurance and personal expenses are included only where the quote says so.

Yes, unless stated otherwise, prices are per person on the sharing basis shown on the tour (for example double or triple sharing). Single rooms and child prices are quoted separately.

Once you approve your quote, a booking amount confirms your seats or rooms. The exact booking amount and the date by which the balance is due are written on your quote and booking confirmation.

You can pay by UPI, bank transfer (NEFT, IMPS or RTGS) or other methods mentioned on your invoice. We share a receipt for every payment.

Yes. We issue a proper invoice with GST as applicable for your booking.

TCS (Tax Collected at Source) is collected by law when you buy an overseas tour package from an Indian tour operator. From 1 April 2026 it is a flat 2% of the package value. It is not an extra fee: it is credited against your PAN and you can claim it when you file your income tax return. Your PAN is needed for this.

No. Your quote lists the package price, taxes and anything not included, so you know the full cost before you pay.

Cancellation charges depend on how close to departure you cancel and on the rules of the hotels, airlines and services already booked. The exact cancellation terms for your trip are shared in writing with your quote, before you pay. Please always inform us of a cancellation in writing.

Often, yes. Date changes depend on availability and any fare or rate difference for the new dates. Tell us as early as possible and we'll check the options and any charges.

Refunds, where applicable, are processed after the hotels, airlines and other services confirm their refunds. We keep you updated and share the timeline for your booking.

Visa decisions are made by the embassy. If a visa is refused, cancellation terms apply to services already booked, and embassy and visa service fees are generally not refundable. We'll help you understand your options. Travel insurance can cover some of these situations.

Yes. We guide you on the document checklist, help with forms and appointments, and follow up on your application. Visa fees are charged separately unless your package says they're included. The decision always rests with the embassy.

Start at least 3 to 4 weeks before travel, and earlier in peak season or for countries with longer processing times. Requirements change often, so we confirm the latest rules for your destination before you apply.

A passport valid for at least 6 months from your return date, with blank pages; a visa or eVisa where required; your PAN for TCS; and your tickets, hotel vouchers and insurance. We send a destination-specific checklist after booking.

Yes, we offer passport assistance: we help you fill the application, book the appointment and prepare your documents.

Yes. You'll have our team's WhatsApp and phone number for support throughout your trip, and group tours travel with a tour coordinator or local guide as mentioned in the itinerary.

We strongly recommend it for international trips. It can cover medical emergencies, trip cancellation, delays and lost baggage. We can arrange a policy for you.

Yes. We can guide you on forex, travel cards and local SIM or eSIM options for your destination.

Yes, in most destinations. Tell us your meal preference when you book and we'll arrange it wherever possible, and mention it on your vouchers.

Our office is at Shop No. 2, Plot No. 242, Saisakshi Residency, Nandanvan Colony, Padegaon, Aurangabad (Chhatrapati Sambhajinagar) 431002, Maharashtra. Find us on Google Maps by searching "setyourtour.com". A Pune branch is coming soon. You can also reach us on +91 98905 95216 or info@setyourtour.com.

WhatsApp or call +91 98905 95216, or email info@setyourtour.com. You can also send an enquiry from any tour page and we'll call you back.